live events:

Where are you based & how far do you travel?

I am based in Manchester, United Kingdom. I can travel around the UK and also Europe for destination weddings. All travel outside central Manchester will incur travel and possibly overnight accommodation costs.

Do you have Public Liability Insurance?

Yes, I am fully insured for Public Liability. More information can be provided and shared with your venue coordinator upon request.

What is the price of live guest painting?

Package prices start from £600 plus travel and accommodation. Please visit the packages page to find out more information. For a custom quote, please complete the enquiry form here.

How many guest paintings can you complete at my event?

Due to various factors affecting my painting speed at each event (e.g. how talkative guests are, how many guests approach my table, outfit patterns etc). I now include a set amount of paintings per package to make it fair for every client who books me:

Bronze 4-Hour Package = 20 Paintings

Silver 6-Hour Package = 30 Paintings

Gold 8-Hour Package = 40 Paintings

Each painting can include between 1 and 4 people. Any paintings that aren’t finished on the day will be painted and posted out to you after the event. I will also email you the photos so you can identify the paintings.

Which guest painting package is best for my event?

If your event has over 100 guests, the 6-hour Silver Package or the 8-hour Gold Package is recommended. The 4-hour Bronze package is best for smaller events. Due to the nature of my service, 4 hours isn’t enough time for events with many guests.

What if not every guest gets a painting?

I will paint on a first-come, first-served basis until I reach the capacity of the package you have booked. However, if you want to make sure specific guests receive a painting, such as the bridal party, please see the next question.

Can I request priority paintings for special guests?

Yes! If you communicate this with me before your event, I will then make a note of their names on the day to be put at the top of the list.

Do you require a deposit?

Yes, all bookings that are longer than 6 weeks away require a 20% deposit to secure the date. The deposit is required to be paid upon booking once you have accepted your quote. If I do not receive the deposit within 7 days of booking, the date will not be held for you, and your quote will be cancelled.

Last-minute bookings where the event date is less than 6 weeks away will need to be paid in full upon booking.

When will the balance need to be paid?

The remaining balance is required to be paid no later than 6 weeks before the booked date. I understand planning events and weddings can be a busy and stressful time, and things are easily forgotten, so I will send a reminder via email 2 weeks before the due date if the balance is still outstanding.

I am booking on behalf of my company for a corporate event. Do the same payment terms apply as above?

For corporate bookings, as I would usually need to be set up as a supplier with your finance team, it works a little differently:

For corporate bookings confirmed more than 30 days prior to the event date:

• A 20% non-refundable deposit is required within 14 days of invoice issue to secure the booking and allow time for supplier setup.

• The remaining balance must be received no later than 30 days before the event date.

For last-minute corporate bookings confirmed less than 30 days prior to the event:

• Full payment is required upon booking.

Please note: attendance and delivery of services are subject to full payment being received by the above deadlines.

Do you offer payment in instalments?

No.

What happens if I don’t pay by the due dates?

If payment is not received by the agreed due dates, reminders will be issued by email.
If payment remains outstanding after these reminders, the booking will be cancelled and the date released.

What if I need to cancel my booking?

Cancellations made after the deposit has been paid:
All deposits are non-refundable, as dates are reserved and work is scheduled upon booking.

Cancellations made after full payment has been received:

• If cancellation occurs more than 6 weeks before the event date, any amount paid excluding the deposit will be refunded within 14 days.

• If cancellation occurs within 6 weeks of the event date, no refund will be issued.

In exceptional circumstances beyond your control, please contact me directly as soon as possible. Any discretionary refunds are assessed on a case-by-case basis.

How will you travel to my UK event?

I currently travel by car, which is my vehicle. I plan my routes before travel and make sure I leave plenty of time to arrive on time for your event. If your venue is not easily accessible by car, this may affect my ability to offer you a quote. Please consider this when submitting your enquiry via the enquiry form.

Can I book you for my wedding/event overseas?

Yes, I can travel overseas. However, please note this would incur additional travel and accommodation costs. Please provide all the location information on the enquiry form.

If your overseas venue is not easily accessible by public transport, this may affect my ability to offer you a quote. Please consider this when submitting your enquiry.

Are travel costs included in the price?

Travel costs are included in the price for events in Central Manchester only. All other locations will incur mileage charges at £ 0.45 per mile. If mileage fees are incurred, this will be clearly shown on your quote. Please always provide your event location information on the enquiry form so I can provide you with an accurate quote.

What size are the guest paintings?

All mini guest paintings are size A6. They will be placed inside a clear plastic sleeve for protection for guests to take home. 

What time will you start painting guests at my event?

For weddings, it’s best to begin either just before or just after the ceremony. I will stop accepting new paintings once I have taken enough photos that are included in your booked package.

For other events, I will arrive around 30 minutes before the start of the event to set up.

What does the booking process involve?

• Please fill out the online enquiry form, providing as much information as possible about your wedding/event. 

• Once your enquiry has been submitted, if your date is available I will aim to send a quote to you via email as soon as possible (please allow longer for a reply if submitting the form on a weekend).  If I need more information to complete your quote I will contact you via email with the details you have provided.

  (Please note a quote will only be sent if I am available on your required dates; if I am not available on your selected dates, I will send an email to let you know.)

• When you have received the quote, if you're happy to book, you will need to accept your quote on your client portal (this link is sent in your quote email).

• Once accepted, you will see the invoice on your client portal: If your booking is less than 6 weeks away the invoice will need to be paid in full. If your booking is more than 6 weeks away, a 20% deposit is payable, and the balance is payable up to 6 weeks before the event date.

• Once paid, you can then sign the terms & conditions via your client portal.

• Once all the above is done, you are officially booked in, and we can discuss any details and personalisation you require on the paper.

How long are quotes valid for?

You will have 7 days to accpet your quote. If it has been longer than 7 days since you received your quote and you would still like to book, you will need to contact me via email to check if your date is still available.

Will you require any equipment at the venue?

Yes. I will require a chair and a large table. I can bring a white tablecloth with me upon request. I will also bring a portable USB lamp to use in the instance where the venue is particularly dark (this does not require the use of any electrical sockets at the venue).

Are the paints messy? As I am renting the table linens.

I will bring a clear mat with me to put on the tablecloth to protect the linens. I use Watercolour paints, which are fast drying, Pencils, Pens and Glitter Glue very carefully. I have never had any issues with staining linens.

How long do the paintings take to dry?

As I use watercolours, the drying time for guest paintings is no more than a minute or two. If i have used glitter glue (for jewellery etc) it will take an extra few minutes to dry.

Commissions:

How do I order a commission?

Please email me to order a portrait commission: kerrianneartist@gmail.com

Can I commission you to do a non-portrait painting?

No, my art speciality is people & portraits only.

How long will it take for my commission to be painted and posted to me?

Please allow up to 4-6weeks for portrait commissions to be posted.

Can you merge two or more images into one painting?

Yes, as long as all images are clear, not blurry, and all of the subjects fit on the paper size you have chosen.