Privacy policy

Last updated: 8 July 2026

At Kerri Anne Artist ("I", "me", "my"), I am committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information I collect, how I use it, and your rights regarding your personal data when you visit www.kerrianneartist.co.uk.

Who I am

Kerri Anne Artist is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or your personal data, you can contact me at:

Email: kerrianneartist@gmail.com

What information I collect

Depending on how you use my website, I may collect:

Information you provide

You may provide information such as:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Billing and delivery address

  • Pet names or portrait details

  • Wedding or event details

  • Photographs you send for commissioned artwork

  • Messages submitted through my contact forms

Order information

When you purchase artwork or book my services, I collect information needed to:

  • Process your order

  • Arrange delivery

  • Communicate with you about your purchase

  • Keep financial records required by law

Website information

When you visit my website, Squarespace automatically collects certain technical information, including:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Referring website

  • Cookies and similar technologies

  • This information helps improve website performance and security. (support.squarespace.com)

How I use your information

I use your information to:

  • Respond to enquiries

  • Process orders and payments

  • Deliver commissioned artwork

  • Ship physical products

  • Communicate about bookings

  • Provide customer support

  • Improve my website and services

  • Prevent fraud

  • Comply with legal and tax obligations

  • I will only use your personal information where I have a lawful basis to do so under UK data protection law.

Commission photographs

If you commission artwork, you may send photographs for me to use as reference images. These photographs are used solely to create your commissioned artwork unless you separately give permission for me to share the finished artwork or reference image for portfolio or marketing purposes.

Payments

Payments made through my website are securely processed by my payment providers. I do not store your full payment card details. Payment providers process your payment information according to their own privacy policies.

Website hosting

My website is hosted by Squarespace. Squarespace collects certain visitor information to provide website functionality, security and performance. (support.squarespace.com)

Cookies

My website uses cookies to:

  • Make the website function correctly

  • Remember your preferences

  • Improve website performance

  • Analyse website traffic where applicable

    You can control or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.

Marketing emails

If you choose to subscribe to my newsletter or marketing emails, I may occasionally send updates about:

  • New artwork

  • Product launches

  • Special offers

  • Events

  • Workshops

  • Business news

    You can unsubscribe at any time using the link in any marketing email. I will never send marketing emails without your consent where consent is required.

Order emails

If you make a purchase or booking, I may send emails relating to your order, including:

  • Order confirmations

  • Payment confirmations

  • Shipping updates

  • Booking information

  • Customer service messages

    These communications are necessary to fulfil your order and cannot be opted out of while your order is active. (support.squarespace.com)

Sharing your information

I only share your personal information when necessary, including with trusted service providers such as:

  • Squarespace (website hosting and online store)

  • Payment providers

  • Royal Mail or courier services

  • Accountancy software where required

  • HM Revenue & Customs where legally required

    I never sell your personal information to third parties.

How long I keep your information

I only keep personal information for as long as necessary to:

  • Complete your order

  • Provide customer support

  • Meet legal, tax and accounting obligations

  • Resolve disputes if required

  • Commission reference photographs are deleted when they are no longer needed unless you have agreed they may be retained.

Your rights

Under UK data protection law, you have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information where appropriate

  • Restrict or object to certain processing

  • Request transfer of your data where applicable

  • Withdraw consent where processing relies on consent

    To exercise any of these rights, please email: kerrianneartist@gmail.com

Security

I take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my business, legal requirements or website functionality. The latest version will always be available on this page.